It normally takes up to 24 hours to be processed. We strongly advise that if you are booking a vehicle to be collected within next 24-48 hours, you ring the respective office and confirm the availability. Most of the time, vans are fully booked up for the weekends about 2-3 days in advance – therefore, online bookings stand less chance of being confirmed. All online bookings are processed in person – your booking requests are not valid until you have received confirmation from the branch. We will not accept responsibility for hirers assuming the vehicle they have requested has been booked, if it’s not been confirmed by the issuing branch. Confirmation is done either by telephone or email, so it is essential that you supply us with correct details.